Asking why usually puts the other person on the defensive. But in sales, you can ask why to gather more information.

Like letting the tires do the work on icy hills, maybe you need to slow down to get momentum to go faster.

Don't let the wounds and scars of your past or the pressure to conform make you hide who you really are.

Being recognized and appreciated is one of the deepest needs we all have. Make a point of being present to others and really seeing them as an unique person.

The reality is sales people have to be focused on others. Selfish and greedy sales people like you see in the movies don't last long in real life.

Sometimes when we're afraid to start new things, we claim it's because we're used to doing things with "excellence".

If you're doing something for the first time your NOT going to be good at it -- and that's OK! Start doing it anyway!

You can only achieve what you believe is possible. Small successes is one way to grow your belief. Start walking and eventually you CAN run a marathon.

You CAN'T make everyone happy, especially when you are a leader. Your responsibility is to make the right decisions for you company, organization, family, etc., not the popular decision.

Consider all your choices before you choose to say yes to any one option. Just like in a restaurant, read the whole menu before you decide what to order.