Videos

How Do You Plan for “Unknown Unknowns”?

Every project has unexpected issues. Because you can't plan accurately for something…

Is Work a Family?

Think about your co-workers as a team rather than a family: you're…

Can You Be Emotional AND Effective?

When emotions take over, your rational brain gets hijacked by your lizard…

Accounting Basics: Financial Statements

You don't need to be an accountant, but you need to know…

Should You Always Go for a Win-Win?

Of course your customer needs to win, but if YOU don't "win"…

How is Getting Yelled At a Choice?

You decide how you'll let yourself be treated.